Reference

Terms and Conditions That Govern Your o80 Account

These Terms and Conditions form the agreement between you and o80 the moment you open an account and access our lobby.

Applies to all account holdersUPI, Paytm, PhonePe coveredWithdrawal rules includedAccount security obligationsJurisdiction-dependent access
o80 Terms and Conditions That Govern Your o80 Account
REACH OUR TEAM

Contact Us About Any Terms Question

If any clause in these Terms is unclear or you believe your account has been actioned incorrectly, our support team is here to help.

Live Chat Start a live chat session directly from your account dashboard. We aim to respond within two minutes during standard operating hours, covering questions about these Terms, account status, and withdrawal holds.
Email Support Send a detailed message to our support address and receive a written response within 24 hours. Email is the right path for formal disputes or when you need a record of our reply regarding these Terms.
Help Centre Our Help Centre contains clause-by-clause plain-language explanations of these Terms. Search by topic — deposits, withdrawals, account closure, or data rights — and find the specific policy section you need.
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

These Terms are built around your account security and your ability to understand and exercise your rights at any point.

Account Data Retention

We retain your account data for the period required by applicable law in your jurisdiction.

Cookie Policy

Our platform uses session cookies to maintain your login state and preference cookies to remember your lobby layout.

Account Security Obligations

You are responsible for keeping your login credentials private. If you suspect unauthorised access, notify us immediately via live chat.

Withdrawal Verification

Before your first withdrawal is processed, we verify that the UPI handle, Paytm wallet or PhonePe number you submit belongs…

Requesting Changes to Your Data

Under applicable data protection law, you may request access to, correction of, or deletion of the personal data we hold.

Dispute Resolution Path

If you believe a transaction was processed incorrectly or that a Terms clause was applied to your account in error…

Frequently Asked Questions About These Terms

These answers address the most common queries we receive about the o80 Terms and Conditions. Each answer links back to the specific clause area it covers so you can read the full text if needed.

Access and eligibility depend on local law and are available where local law permits. If your state restricts certain activities, those restrictions override these general Terms. We recommend checking local regulations before opening an account.

No. We notify you of any material change before it takes effect, via email or an in-account notification. Continuing to use the platform after that notice is treated as acceptance. You may close your account before a change takes effect if you do not agree.

If suspension results from a Terms breach by us, your verified balance remains accessible and we will process a withdrawal to your registered UPI, Paytm or PhonePe account. If suspension follows a breach by you, the balance is held pending investigation.

Email our support team with the subject line 'Data Access Request' from the address linked to your account. We acknowledge within 48 hours and deliver a full data export within the period required by applicable law in your jurisdiction.

No separate Terms apply. The same agreement governs your account regardless of whether you access it via the mobile app, mobile browser or desktop. Device-specific behaviour — such as push notifications — is covered under Section 7 of the full Terms.

A void transaction is one we cancel before it settles — typically because a technical error produced an incorrect outcome during a game round. Voided rounds are removed from your history and the staked amount is returned to your account wallet immediately.

Start with live chat or email support, quoting your account ID and the specific clause you believe was misapplied. If the first-line team cannot resolve it, the case moves to our compliance team, who will issue a written decision within five business days.